A Fun Tweet from Philadephia's Transit Police Chief

Today I was back in the office after a nice holiday break and came across this nice Christmas story - with a great example of government social media done right.

On Christmas day, two police officers assisted a mother in labor on a train in the Philadelphia subway. I love the response from SEPTA's Transit Chief Police:

For those that have asked, I have waived today's fare for our newest rider. Congratulations!!!
— Thomas J. Nestel III (@TNestel3) December 26, 2014

He later posted an update to let his followers know mom and baby were doing well:

#SEPTA police officers visit mother Yanjin Li and baby "Chris" born on El train last night. Both doing well. pic.twitter.com/YkgBYtivrh
— SEPTA MediaRelations (@SEPTANews) December 26, 2014

This is a good example of an official Twitter account taking the time to be human. Nice job!